A key component in protecting critical infrastructures such as stadiums and arenas is the effective training of staff members. Training has been defined as “an educational, informative, skill-development process that brings about anticipated performance through a change in comprehension and behavior.” Training should center on incident management strategies, risk management practices, safety and security plans, policies, protective measures, and business continuity and recovery principles. Basically there are three things management wants employees to understand: 1) what management wants them to do, 2) why management wants them to do it, and 3) how management wants it done: http://ow.ly/R1Hu30oH4hf
